First gather your current location, the time the problem occurred and your usage records. Ask the last place you used about lost belongings, and follow the relevant official organization's guidance for passport and booking problems.
Help from pre-trip preparation to going home
Find airport transport, connectivity, Korean phrases and luggage storage in one place. If you are already traveling, you can start with emergency help or the practical information you need now.
Briefly write down where you are and the help you need
Writing down your current location's Korean address, when the problem occurred, the help you need and how you can be contacted makes it easier to explain. If there is an immediate threat to life or physical safety, request local emergency assistance without waiting for a general tourist inquiry.
Start with your latest usage records for lost belongings
If you left something in a taxi, prepare the ride record and receipt. For public transport, prepare the route, direction and time. When contacting a restaurant or accommodation, give the time of your visit. If you lose your passport, check your country's embassy or consulate in Korea for official instructions on the necessary procedures.
Keep your booking number and receipts
If you have a booking problem, gather the booking number, payment receipt and communications with the seller. If explaining the issue or getting interpretation is difficult, you can look for the Korea Tourism Organization's tourist information and interpretation assistance. Check supported languages and operating conditions on the official page. Do not send passwords or payment verification codes to public message boards or other travelers.
Official information to check before you set out
Fees, opening hours and booking methods may change. Check the information below for the date you will visit.
- Korea Tourism Organization · Tourist information and interpretation help ↗ Source accessed 2026-10-22
Text edited 2026-10-22 · Operating information may differ on your actual visit date.